FAQ's

At Zaloque, our aim is to satisfy our customers by treating them like family. To provide ease in online shopping, customers must contact us within 12 hours of receiving their order to request a return or refund.
For more details, please visit our Refund Policy page.

Where is your store located?

We are currently operating online only.

How many items can I buy in one order?

As per company policy, a customer can purchase as many products as they want in a single order.

Why is my delivery delayed if I choose BeSecure as a payment method?

To ensure foolproof and secure transactions, BeSecure may hold payments for up to 24 hours. Once we receive confirmation from them, we dispatch the products immediately.