Exchange Policy

  • Exchange requests must be made within 24 hours of receiving the order.

  • A valid reason must be provided, supported by images or a video of the product.

  • Size issues or minor color variations (due to screen differences) are not eligible for exchange.

  • Items must remain unused, unwashed, and in original packaging.

  • Any additional shipping costs for the exchange will be borne by the customer.

  • For orders paid via online payment methods, any transaction fees or bank charges will be deducted from the refund amount.

  • Customers may need to bear additional shipping charges for the exchange process.

    We reserve the right to decline returns or exchanges if the item does not meet our policy conditions.